The Basic Custodial Technician Handbook provides the foundation every cleaning professional needs to perform their job safely, efficiently, and effectively. Developed by ISSA’s CMI, this handbook serves as the core training resource for individuals preparing for the Custodial Technician Basic Certification exam. Each book also contains one certification exam, including instructions on how to take the exam and where to mail it for grading.

This easy-to-follow guide introduces essential cleaning principles and proven procedures for maintaining a healthy, high-quality environment. Topics include:

• Cleaning and maintaining floors, restrooms, and surfaces
• Understanding cleaning chemistry and dilution control
• Proper use and care of tools and equipment
• Safety protocols, PPE, and hazard communication
• Teamwork, professionalism, and customer relations

Designed for entry-level custodians, trainers, and supervisors, the Basic Custodial Technician Handbook and certification exam helps ensure consistent, high-standard cleaning practices across any facility type.

Prepare your team for success—and set the standard for excellence in custodial care.